Although wool is naturally resilient because of it's lanolin you may find yourself in need of some quick advice. Please refer to our tips guide below, but if despite your best efforts your stain is still present, please feel free to give us a call at 205-877-3232 and we'll help you to discover the best solution for your carpet.

Here are some of the most frequent questions we get:

Wine Stains:

1

Act quickly. Do not allow the stain to dry. Using a clean, damp, white cotton cloth, blot the stain carefully. At this point only blot the stain, you should simply try to draw the wine out of the rug with the cloth. Once you have up as much wine as possible mix together the following solution:

1/2 teaspoon clear dye-free, scent free, all-natural liquid dish soap

2 cups barely warm ( not hot) water

Do not use hot water as this can open the fibers and cause the stain to set. Mix the solution together vigorously so that the solution has plenty of suds. Using mostly the suds and very little of the water begin dabbing the stain starting from the outer edges working in toward the center. Use straight strokes never rub in a circular motion. Once you have the area covered in suds let the solution sit on the area for 5 minutes. Go back over the area with a clean barely damp cloth to gently remove the suds. You may need to repeat this process several times to see improvement. If you cannot remove the stain at this point a professional carpet cleaner should be called.

Allow the area of the rug to dry completely. Often, placing a wooden step stool, a mixing bowl, or a shoe box under the rug will allow the rug to dry both top and bottom.

Urine Stains:

2

Again, time is of the essence. You will use the identical process as you have above, however, 1/4 c of vinegar should be added to solution. This will help to protect the rugs' dyes and prevents the colors from running together. At the same time it will help neutralize the odors that are sure to be present.

Pet Stools or Like:

3

Digested foodstuffs can be particularly damaging to carpet if even the smallest amount is left in the fibers. Particular care should be taken to remove as much of the solid matter as possible. Again, be careful to scoop up the debris without pressing any of it further into the fibers. Although the same type of mixture for the urine should be used it is safer here to use a little more of the liquid in order to remove the particles , however, be careful not to soak the carpet as you can cause areas that were unaffected to become involved. Allow the area of the rug to dry completely. Often, placing a wooden step stool, a mixing bowl, or a shoe box under the rug will allow the rug to dry both top and bottom. Once the area has had sufficient time to dry a hand-held, non-brush-type vacuum can be used to pull any of the dried particles from the rug.

More Tips:

  • Never fold your rug, only roll it.
  • Vacuum the top twice a month and the back once a month
  • Rotate your rug every 3 months to prevent it from wearing unevenly
  • Never use carpet shampoos or sprays